When will my box arrive?
Your bump box is sent out at the beginning of every month, which is why there is a cut-off for orders at the end of the preceding month. If you’ve ordered a box in January, you will receive it in early February. To help make this clear, we label each box according to the month you will receive it i.e. ‘February’s box’.
Can I order a box as a gift?
Absolutely! You can order your lucky giftee a Bump subscription and just enter their postal address. If you choose to order only one box, you will need to make the order and then cancel your subscription, which you can do at any time from your customer account. Occasionally, there will be singular boxes available to buy in the store - these are overflow stock and are therefore in limited supply.
Can I cancel easily?
Of course - you can cancel at any time from your customer account, which can be accessed by clicking ‘sign in’ or ‘my account’ in our header. Please note, if you cancel after a box has been shipped your subscription will be cancelled from the month following.
Are the products vegan?
Yes, every product included in the boxes is vegan. Where possible, they are also organic and eco-friendly.
why do all of your profits go to charity?
Bump was created as a way to help people (pregnant women) whilst also generating funds to help vulnerable families (via Action for Children). All of the profits (that’s income after expenses like supplier costs, postage and website fees) go straight to Action for Children to help support their services. You can find out more on the ‘Charity Partner’ page.
There’s a problem with my order/box
If there’s something wrong, please get in touch at firstname.lastname@example.org .